Bloody usless!!

[hubble]

I've Just had my pride and joy in for some minor work doing at the main dealer. Everything was going well until I had a phone call with some bad news. Some prat has accidently put a 3 inch scratch on my drivers door!!. What a t**t

They've admitted liability and are going to pick up the cost for repair. I'm absolutely livid. This is a reputable main dealer and it's something you wouldn't expect to happen. It's going in next week for repair. I told them if the repair is not up to standard they'll be doing it again. Simple as that. I'm Pissed off

[m3ben05]

Accidents happen mate

Your getting your door resprayed by a main dealer FOC, you should be happy with that surely

[Jhonno]

Sorry to hear it, but shit happens, i doubt the person who did it, did it deliberately, could have happened anywhere.. N if it had of been a sidestreet you would be forking out for the repair yourself

They have done the right thing, told you about it and are fixing it for you

[billgatese30]

depends, not all dealer body shops are great, ours is very gask, i recall gazza325cab saying the same thing about his dealers shop having 3 or 4 attempts to get a half decent colour match on his missus's cab and still couldn't get it any where near acceptable, however, this guys may be great as they tend to stick to a one very near by for conveniance, if the one near the garage is very good then he has nowt to worry about

[hubble]

I appreciate that they've come clean about it. The service manager called me later to explain the scratch. He said it might not need a respray and be repaired by a 'smart repair'. What concerned me was he said that is was fairly deep. Now I'm not a body shop expert but to me a 'fairly deep scratch' means a respray does it not??

[Jhonno]

no not necessarily.. wide scratch needs a spray..

[fuzzy]

at least they admitted it,most would probably have denied it and said it was like that when you brought it in

[e36boy]

Mate, I work in a dealership, and where i work probably would'nt have said anything, and waited to see if you said anything, You should be pleased they admitted it. I can understand your pissed off though, noody wants paint doe incase its not perfect match.