Help needed for insurance claim, need a photo asap please

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tomislav
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Post Sat Sep 29, 2012 10:04 am

Hi people, i have another thread about my red e30 touring going up in flames.

On thursday the insurance said they are paying up, then they rung me on friday and said they need 6 photo's, one has to be of the engine bay.

I've scoured my phone and computer and i cant find one :cry:

What should i do?

Tom
Last edited by tomislav on Mon Oct 01, 2012 11:36 am, edited 1 time in total.
'Assumption is the mother of all f**k ups'
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Brianmoooore
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Post Sat Sep 29, 2012 10:35 am

Since when does having photos of your car been a condition of insurance? If you don't have any then tell them that.
I'd strongly advise against going down the route you're suggesting here, which will be fraud, and, if discovered (there are serving police officers and very probably insurance fraud investigators amongst our membership), will give them just the excuse they need to reject your claim.
BATTS91
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Post Sat Sep 29, 2012 12:03 pm

Iim with Brian, just be honest . You already have the agreed value that should be on your policy so surely if they don't pay that then there breaching some sort of contract.
Nobby_N
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Post Sat Sep 29, 2012 12:42 pm

Honesty pays with insurance companies! Not many people have engine bay shots so tell them :D
BATTS91
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Post Sat Sep 29, 2012 2:31 pm

Hagel an den Mann, der die unterstÃatzt Hilter
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tomislav
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Post Sun Sep 30, 2012 7:57 pm

Yeah all points taken, i'm just panicing now tho, i dont remember being asked for them at the beginning of the policy and one would assume that they wouldnt give me a policy unless they were happy with the info they had.

I f*ckin hate this process
'Assumption is the mother of all f**k ups'
E30BeemerLad
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Post Sun Sep 30, 2012 8:14 pm

Do you have a certificate of valuation from your insurer or something confirming the agreed value in writing?
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tomislav
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Post Sun Sep 30, 2012 8:32 pm

i filled out an agreed valuation form when i first took the policy out and sent it back to them. It said that anything under 15000 and you could self value.

They've sent me another on to fill in now too, asking for a shit load of information they've already had!
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DHFiS
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Post Sun Sep 30, 2012 9:06 pm

Your insurer will probably be familiar with these images

http://tiny.cc/fzsglw
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ajay
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Post Sun Sep 30, 2012 9:20 pm

If you do decide to get/send pic,s make sure there,s nothing under the bonnet that ain,t suposed to be there ie (undeclared mods). GL
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stew72
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Post Mon Oct 01, 2012 7:05 am

Don't get an image of someone elses bay as there is a chance you could be found out.
Send them what you have and if you're short of anything just make the excuse that you've lost the images due to your computer going tits up and what you've sent is all you had backed up.
Also argue that you've aready sent them. They won't be able to prove otherwise and if they haven't adjusted your policy to remove the agreed value and formally written to you telling you so because they haven't got them then you've made a fair assuption that they've received them and all is well.
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tomislav
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Post Mon Oct 01, 2012 7:45 am

Well i've sent my agreed valuation... again, and my list of mods... again.

Lets see
'Assumption is the mother of all f**k ups'