Dealership Parts Dept

[DanThe]

Just got off the phone from ordering the clips and rivets etc to fit an M-tech 2 front vallence.
He said some of the clips may come in bags of 10 so I will need to buy the whole bag full, I said "well dont you split the bag as the part No's ive just given you are for single items??"
He's adamant i can only buy a bag full if thats how they come from Germany?

Is this right? Anyone have similar experiance?



And £15 for a bloody drilling stencil?

[cliffybabe]

yeah i have heard of this b4, u can only buy the bag not one or two clips, and again about the stencil.

I know of one guy who had to buy a bag of x50 clips and he only needed 5

[DanThe]

Its crazy, the part No is for one item so why cant they split?
Im thinking its just the parts dept dont want these clips hanging about?

[d6dph]

My parts dept are really good. the older bloke that works there doesnt seem so keen but the two younger guys are really helpfull.

I buy the odd clip without complant. but saying that they are just trim clips not tech 2 fittings etc

[stevetigger]

I ordered my manifold studs that came in bags of ten, the guys at my local dealer split the bag!

If you have any probs Dan give me a call and I will get my dealer to sell them to me !

[stuartgallafant]

Its crazy, the part No is for one item so why cant they split?
Im thinking its just the parts dept dont want these clips hanging about?

thats why they get arsey about it! even though you only need a couple of clips, they have to order in whole bag for you. if they sell you 2 clips, they're stuck with 8 that they probably wont be able to do anything with, so thats why they make you buy the bag.

however, had you gone to a dealer that already has the clips in stock, you could of purchased as little or as many as you like...

makes sense really when you think about it...

[bmwe30mtech]

I just bought 10 clips when doing mine, they are 12p each i think!! And i didnt bother with that stencil, just work it out carefully and it will look like a factory fit. It takes time .

Paul

[bmwe30mtech]

Oh, remember to properly treat the metal where you drill holes, or it will rust. Leave the paint/protector to set hard before pushing in the plastic 'rivets'

[cliffybabe]

I just bought 10 clips when doing mine, they are 12p each i think!! And i didnt bother with that stencil, just work it out carefully and it will look like a factory fit. It takes time .

Paul

thats what im goiong to do mate when i put my tech 1 kit on

[DanThe]

even though you only need a couple of clips, they have to order in whole bag for you. if they sell you 2 clips, they're stuck with 8 that they probably wont be able to do anything with, so thats why they make you buy the bag.

however, had you gone to a dealer that already has the clips in stock, you could of purchased as little or as many as you like...

makes sense really when you think about it...

But if no dealers want to keep them in stock, then how am I going to find any singles?

[cliffybabe]

thats the catch

[toby]

they can probably only order them in bags of a certain quantity themselves and if they don't normally stock it they can't be bothered to create a little cubby hole for them along with their other parts they will try to sell you the whole bag. Sounds like an individual dealership policy probably dictated by a parts manager. If they only sell them in bags - ask for a discount and tell them you know other BMW franchises sell single parts - so why can't they?


Sell the rest on the zone?

[bmwe30mtech]

I remember me asking my dealers this, 'why cant you split the bag'. They said 'have the whole bag for the price of 5'!!!

Dealers are always very nice here, give me 10% off everytime .

Paul

[DanThe]

I get 15% to 30% on most stuff, but will be asking for more if I have to have a bag full

[fuzzy]

about 12p each and your complaining because you had to buy 10? i bet youve lost more in loose change on a night out

[cliffybabe]

about 12p each and your complaining because you had to buy 10? i bet youve lost more in loose change on a night out

[Chris-W]

Did you order them? If not, I had to buy a bagfull at the end of last year. How many do you need?

[DanThe]

about 12p each and your complaining because you had to buy 10? i bet youve lost more in loose change on a night out

True, but youve gotta try. This is Rip Off Britain after all

I will have to put any spare up in the For Sale threads

[Davenotouring]

Why would they want a bag of nine clips when you want only one, any more than you don't want nine spare?

They are there to make money, at the end of the day it's at their discretion, they can probably absorb the cost of a few clips and although customer service is the priority, sometimes common sense prevails.

If you aren't happy, ask them to do a dealer search for the part number to see if any other dealer has them in stock, if they do, get their phone number and arrange mail order. This will help them and you!

[DanThe]

Yeah, ive allready ordered them Chris, thanks

[Demlotcrew]

And £15 for a bloody drilling stencil?

I have all the stencils for the Mtech two kit and no you cant borrow them!

How you manage to get 15%-30% which is what staff get is totally beyond me, I know someone who spends thousands at BMW for parts every week and he doesn't even get that.

[Jon_Bmw]

And £15 for a bloody drilling stencil?

I have all the stencils for the Mtech two kit and no you cant borrow them!

How you manage to get 15%-30% which is what staff get is totally beyond me, I know someone who spends thousands at BMW for parts every week and he doesn't even get that.

30% is usually reserved for huge bodyshop order companies, to retain their business and stop them going to other bmw dealers, so I can't see how that works either, not someone who buys an oil filter and a few clips!

On the clips thing, as everyone said, why would bmw want to have to locate a pack of 9 clips that they wil never sell, they come in minimum pack quantities so thats what you get.

30% is almost cost.

[stuartgallafant]

i dont even get 30% on everything i buy, and work for a BMW main dealer!!!

[Pal318is]

Just got off the phone from ordering the clips and rivets etc to fit an M-tech 2 front vallence.
He said some of the clips may come in bags of 10 so I will need to buy the whole bag full, I said "well dont you split the bag as the part No's ive just given you are for single items??"
He's adamant i can only buy a bag full if thats how they come from Germany?

Is this right? Anyone have similar experiance?



And £15 for a bloody drilling stencil?

Might have the stencil and clips at home, if your interested, I'll have a look and see what I can do..Might save you some pennies..

Cheers

Pal

[e30bemer]

I work for a Dealers Parts Dept

Most reasons are listed above, like

- Dont want them lying around
- When it comes to stock check, its a pain to find them lying around
- Check records, find out when last sold (would it be worth stocking)
- They are more concerned about the newer cars, not much demand for the older models!
- Messes up the stock

Must admit, its annoying, coz when i order clips for myself i have to order the bag quantity!

[StuBeeDoo]

I work for a Dealers Parts Dept

Most reasons are listed above, like

- Dont want them lying around
- When it comes to stock check, its a pain to find them lying around
- Check records, find out when last sold (would it be worth stocking)
- They are more concerned about the newer cars, not much demand for the older models!
- Messes up the stock

Must admit, its annoying, coz when i order clips for myself i have to order the bag quantity!

I've worked in dealerships too. Basically, anything that is subject to special order is deemed to be a non-stockable item. If you want 1 clip and they come in 10's you either have 10 or go without. Same rule applies to everyone. This is why main $tealers don't like having older cars in their workshops. If they get stictched-up with parts, chances are they'll never sell them.

[Simon]

Never had this problem at my local dealers, and I'm always buying small clips!

It would make more sense to bag them in the quantities per car, i.e. 7 clips on a car, 7 clips in a bag.

[StuBeeDoo]

Never had this problem at my local dealers, and I'm always buying small clips!

It would make more sense to bag them in the quantities per car, i.e. 7 clips on a car, 7 clips in a bag.

You must be lucky Simon, that's the exception rather than the rule.
It would make sense for manufacturers to sell small parts in vehicle quantities, but you'd still have the same problem.
Even if you sell seven clips as one kit of clips, you still get people whinging because they don't want a whole kit, just one clip.
It's a no win situation for everyone, including the manufacturer and the $tealers.

[stuartgallafant]

It would make more sense to bag them in the quantities per car, i.e. 7 clips on a car, 7 clips in a bag.

but most items found on cars, are used on several different models at that age of production, so who's to say how many clips would be for what model?! its too confusing, thats why its 10 clips per bag, 10 clips, or no clips

and essbee said, thats fortunate of you to be able to do that...

[DanThe]

I have all the stencils for the Mtech two kit and no you cant borrow them!

How you manage to get 15%-30% which is what staff get is totally beyond me, I know someone who spends thousands at BMW for parts every week and he doesn't even get that.

Well Andrew, you dont know me, you dont know people I know, and you dont know where I have worked in the past, so I agree that it is beyond your knowledge

And congratulations on the stencils


Thanks for the offer Pal318is , but the parts are in now and waiting for collection, a mate of mine is going to show me the drillings on his front vallence so I should be able to sort it without the stencil mate cheers

[stuartgallafant]

well at least you've got it sorted fella... throw some pics up when its all done...

[Pal318is]

Result Buddy....Wanna see it when it's done dude!!

Pal

[DanThe]

Fetched the clips from the dealer this morning, the right amount aswell he found some at another dealers and had the others in stock

Fits well, sticks out slightly at the sides, probably difference in the two bumpers but I can live with that

[stuartgallafant]

she looks good dan. i think, but im not sure, that the top part of the bumper is not the actual m tech 2 bumper is it? it looks like the standard one, like on my iS. my mates E30 is tech 2 kitted, and his one has a recess where your bumper has the black bump strips (where the indicators are)

i might be wrong, but just a thought! nevertheless, it looks great...

[Jhonno]

yeah bumper is non tech 2 there, its different on the tech 2 kits