Quote please

[Lukai]

Hi,

Can I get a quote for these cooling parts for my 1986 325, please?

Cooling hose - 11531279895
Hose clamp x2 - 07129952119

Thanks,
Luke

[Cotswoldbmw]

Good afternoon Luke,

Apologies for the delayed response.

Thank you for contacting Cotswold Cheltenham.

The cost to supply the items required will be £58.13 including VAT & delivery.

The hose would need to come from Germany taking about a week to arrive.

Your customer reference number for the above enquiry is 46449, which is valid for 7 days.

We offer a selection of payment methods as detailed below:

For orders under £250.00​

• Payment by card - Please call 01242 335365 with your card details and customer reference number. Please note the delivery address must be the same as the address the card is registered to.
• Payment by PayPal – Please send the above amount as a Friend or Family payment ​ quoting your customer reference number above and delivery address to our PayPal account via  partscheltenham@cotswoldgroup.com

For orders over £250.00

• Payment via Bank
• Cotswold Motor Group Ltd
• Bank: Barclays, One Snow Hill, Snow Hill Queensway, Birmingham B4 6GB
• Bank Account: 40292230
• Sort Code: 20-07-71
• Please include your customer reference in the notes section but please call or email us with your delivery address

• Please provide us with your vehicle registration or chassis number, to validate your 2-year manufacturer’s warranty.
For GDPR purposes please confirm if email is your preferred method of contact for any future communication or marketing from Cotswold.  (We do not share your data with any 3rd parties)​

[Lukai]

Apologies I missed your reply and the customer reference has now expired. Can I have an updated reference number please so I can place the order?

Thanks,
Luke

[Cotswoldbmw]

Good morning,

Quote ref 46449 is still valid and prices have not changed.

Thank you.

[Lukai]

Paid via paypal. Thanks

[Cotswoldbmw]

Thank you, Your order has been placed.

We'll dispatch in up to five working days.

[Lukai]

Hi, I just realised that I unfortunately ordered the wrong part (I need the non-aircon part). Is there any chance of me sending it back and getting a refund? So I can order the correct parts? Or am I too late?

Thanks,
Luke

[Lukai]

These are parts that I now need:

top hose - 11 53 1 708 826
side hose - 11 53 1 278 925

Thanks

[Cotswoldbmw]

Hello

Those parts are in stock in the UK and will cost £68.34

Your customer reference number for the above enquiry is P57638, which is valid for 7 days.

We offer a selection of payment methods as detailed below:

For orders under £250.00
• Payment by card - Please call 01242 335365 with your card details and customer reference number. Please note the delivery address must be the same as the address the card is registered to.
• Payment by PayPal – Please send the above amount as a Friend or Family payment quoting your customer reference number above and delivery address to our PayPal account via partscheltenham@cotswoldgroup.com
For orders over £250.00

• Payment via Bank transfer
• Cotswold Motor Group Ltd
• Bank: Barclays, One Snow Hill, Snow Hill Queensway, Birmingham B4 6GB
• Bank Account: 40292230
• Sort Code: 20-07-71
• Please include your customer reference in the notes section but please call or email us with your delivery address

Alternatively, we can send you a payment link for your order if you have online banking; this is available during our working hours only.

All we require is:
• Your Full name
• Email address
• Mobile number
The name of your Bank

Please provide us with your vehicle registration or chassis number, to validate your 2-year manufacturer’s warranty.
For GDPR purposes please confirm if email is your preferred method of contact for any future communication or marketing from Cotswold. (We do not share your data with any 3rd parties)

Many thanks

Jon

FEEL LIKE WE’VE PROVIDED 5-STAR SERVICE? WE’D APPRECIATE IT IF YOU COULD LEAVE US A REVIEW ON GOOGLE: https://bit.ly/CotswoldGoogleFeedback

[Lukai]

Thanks for your reply, did you also see my question about a previous incorrect item?

Hi, I just realised that I unfortunately ordered the wrong part (I need the non-aircon part). Is there any chance of me sending it back to exchange or a refund? So I can order the correct parts? Or am I too late?

Thanks,
Luke

Thanks,
Luke

[Cotswoldbmw]

Hello Luke

The original hose was a special order item from the main BMW warehouse in Germany and cannot be returned.

Regards

Jon

[Lukai]

Okay, no problem.

Can I just add the following items to the most recent quote, please?

x2 Hose clamps - 07129952 119

Thanks

[Cotswoldbmw]

Hello Luke

Added, which makes the new total £73.44

Regards

Jon

[Lukai]

Hello Luke

Added, which makes the new total £73.44

Regards

Jon

Thanks, paid via Paypal

[Cotswoldbmw]

Payment received and the hoses are on order.

Thanks

Jon