yeah_mick wrote:they have 2 years warranty, but they make you jump through hoops to claim and then take ages sending them out. just buy a decent set and save the hassle
Once you contacted me, it has been resolved??
Only thing we ask for warranty is send us a picture , fill in a warranty claim and the receipt of the payment.
Once all the documents are complete the replacements will be send.
If you buy a 'decent" kit (what this also is) but maybe a well known brand.
Then start claiming warranty!, what do you have to di, remove your shock , send that back to the supplier, so your car will be of the road for weeks, untill you received the rplacement.
we only ask the forms and a picture, and you can still drive the car.
But don't understand why you complain, all has been resolved. Maybe in your opinion it took to long, but you did get your replacements!
not very nice to complain like this.