BMW Service history request?

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BMWE30325
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Post Fri Nov 11, 2011 1:46 pm

i recently bought an e46 320d with no service history is there anyway of getting a service information printout from BMW ive called a few branches but all they told me is that they never seen the car in their garage and cant get to the main system to tell me in which dealer the car was serviced any one can help?
bss325i
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Post Fri Nov 11, 2011 6:58 pm

BMW customer services phone line @ £1 a min.
http://www.bmrperformance.co.uk

BMW and MINI specialist - Gatwick
Ajsingh
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Post Fri Nov 11, 2011 7:04 pm

There is a way a service advisor can recieve info on the car for u. It will only have the date it visited a dealership, the mileage and what dealership. You would then call the dealerships and ask what was carried out.

Had to do this the other week , customer bought in his e92 M3, just bought the car and wanted the history along with a healtg check. To his & my surprise, the car visited a dealer in january 2011 with 67k on the clock, the car sitting on my ramp was showing 34k! Oopsie its been clocked....

Try that, maybe better than £1 a min!
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bss325i
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Post Fri Nov 11, 2011 7:17 pm

I use that system to check where cars have been along with any warranty repairs that a car may have had.

Most dealers i have had dealing with are reluctant to give out that info and usually direct joe public to the £1 a min number.
http://www.bmrperformance.co.uk

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Kos
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Post Fri Nov 11, 2011 7:31 pm

Ajsingh wrote: customer bought in his e92 M3, just bought the car and wanted the history along with a healtg check. To his & my surprise, the car visited a dealer in january 2011 with 67k on the clock, the car sitting on my ramp was showing 34k! Oopsie its been clocked....

Try that, maybe better than £1 a min!

LoL did he buy it from a bruv
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BMWE30325
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Post Fri Nov 11, 2011 7:36 pm

If i give you guys the vin number will you be able to get me the info so i could call the dealer ships?
Jim320i
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Post Fri Nov 11, 2011 7:44 pm

bss325i wrote:BMW customer services phone line @ £1 a min.
Assuming this line is 0870 5050 160?

If so... Free number for it is 0800 777113

Local number is 01344 426565


But I have a feeling it might not be... Worth a try to get around £1 a minute 8O
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Post Fri Nov 11, 2011 9:55 pm

Jim320i wrote:
bss325i wrote:BMW customer services phone line @ £1 a min.
Assuming this line is 0870 5050 160?

If so... Free number for it is 0800 777113

Local number is 01344 426565


But I have a feeling it might not be... Worth a try to get around £1 a minute 8O
01344 is the bracknell area code. So it must work
Jim320i
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Post Fri Nov 11, 2011 10:11 pm

Fingers crossed it saves a few quid then as I'm guessing its not a quick phone call :mad:
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Post Mon Nov 14, 2011 1:53 am

Jim320i wrote:
bss325i wrote:BMW customer services phone line @ £1 a min.
Assuming this line is 0870 5050 160?

If so... Free number for it is 0800 777113

Local number is 01344 426565


But I have a feeling it might not be... Worth a try to get around £1 a minute 8O
I thought the BMW Vehicle Information line was 0906 209 0001.

How did you get those different phone numbers above?
pony
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Post Mon Nov 14, 2011 1:55 am

Ajsingh wrote:There is a way a service advisor can recieve info on the car for u. It will only have the date it visited a dealership, the mileage and what dealership. You would then call the dealerships and ask what was carried out.

Had to do this the other week , customer bought in his e92 M3, just bought the car and wanted the history along with a healtg check. To his & my surprise, the car visited a dealer in january 2011 with 67k on the clock, the car sitting on my ramp was showing 34k! Oopsie its been clocked....

Try that, maybe better than £1 a min!
Ouch.

Was it an early E92 M3?

Did he not check the history before buying or get it at an auction or something?
pony
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Post Mon Nov 14, 2011 1:58 am

bss325i wrote:I use that system to check where cars have been along with any warranty repairs that a car may have had.

Most dealers i have had dealing with are reluctant to give out that info and usually direct joe public to the £1 a min number.
Yep i ring the BMW UK number for information on service history/mileages/dates/where it has been/any warranty recalls/warranty etc etc etc then ring the Individual BMW Dealers for further information.

However, i find the Individual BMW Dealers can be reluctant to give out further information other than dates/mileages/briefly what it had done i.e. they just mention one word eg oil service but i want to know everything been changed or bushes etc.

Some of the BMW people are a right pain in the arse who should be told to F*** off and work somewhere else if they dont like to help BMW Customers.

Does anyone else have this problem?
Jim320i
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Post Mon Nov 14, 2011 6:14 am

pony wrote:
Jim320i wrote:
bss325i wrote:BMW customer services phone line @ £1 a min.
Assuming this line is 0870 5050 160?

If so... Free number for it is 0800 777113

Local number is 01344 426565


But I have a feeling it might not be... Worth a try to get around £1 a minute 8O
I thought the BMW Vehicle Information line was 0906 209 0001.

How did you get those different phone numbers above?
Quick google search for the first number then a helpful website to get round expensive numbers.

0906 209 0001 - I cant find anything for :( And thats charged at £1 a minute so I assume that is the number the other person was referring too.
kieran325
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Post Mon Nov 14, 2011 8:38 am

I was looking at a E46 coupe for the missus, I got the VIN number and rang the supplying dealer - Farringdons iirc, and they told me everything about the car from the PDI to it's last service, I cross referenced them details to the SH and it was spot on.

The seller was confused as how I knew the service history details before I even saw the car 8)

They were happy to help.