Dealer crashes customers M5 while in for service!

[Rav335uk]

It's a good read

http://www.m5board.com/vbulletin/e60-m5 ... drive.html

[Blitz]

So if I took my E30 to the dealer and they crashed it do I get a New BMW?

[Rav335uk]

Not sure, but hope it does fan out like that

[mattrs]

Will be interesting to see how it pans out.

[E30BeemerLad]

The damages levels you get in america are way beyond what you get awarded in the courts here.

Here if it was an E30 you'd get the "market value" of the car (cup of cold pish) and maybe a bag of sand for the inconvenience, plus reasonable expenses

[TouringTash]

couldn't go through it all tbh 4 pages but if his laywer is very good he'll get a brand new one and $300K at the very least.
The courts in the states are all about laywer.

2 doctors that are very well respected throughout florida were in my friends car. she was driving along the road when a car pulls out of a junction and they hit.
Witnesses, evidence from the damage to both cars photos from every angle over 80 shots taken at the scene and still she looses in court and has to pay out of her own pocket for the other womans repairs.

guess what profession the other woman does for a living

[TouringTash]

couldn't go through it all tbh 4 pages but if his lawyer is very good he'll get a brand new one and $300K at the very least.
The courts in the states are all about lawyer.

2 doctors that are very well respected throughout florida were in my friends car. she was driving along the road when a car pulls out of a junction and they hit.
Witnesses, evidence from the damage to both cars photos from every angle over 80 shots taken at the scene and still she looses in court and has to pay out of her own pocket for the other woman s repairs.

guess what profession the other woman does for a living

[ShepsEvo3]

Oh my!

[HairyScreech]

god there a bunch of spoiled brats.

[TouringTash]

and some daddy this daddy that all through their lives if its Tx, Cal or Fl they're even worse.

[Blitz]

Some of the members on there are like 17,18,19. Some say they got it as a birthday present. Spoiled brats.

[B7]

I'm not sure where the "spoilt brats" comes from

This poor guy has had his 07 M5 wrecked by a dealer who looks to be shrugging the situation off. Anyone with an 07 M5 who's a member of a forum is obviously an enthusiast and had some pride in his car.

How they actually came about getting that car is totally irrelevant! You'd soon moan if you dropped your car off with someone and took a call a few hours later to say they'd lost it and it was a bit bent. I'd love to see your reactions 'cos I know what mine would be.

[nickso]

are the dealer ignoring the situation then? i got bored after the first 5 pages of " dude, totally get a good lawyer"

[B7]

are the dealer ignoring the situation then? i got bored after the first 5 pages of " dude, totally get a good lawyer"

They've offered a $2500 repair. The car is now with another dealer being assessed and the bill looks to be more like $30000, yes $30k!!! The right front strut is snapped in half and they are aying the whole geometries out. They now have it fully stripped. From what I can gather the liable dealer has had no further contact with the owner. The have offered the $2500 repair or nothing.

[nickso]

are the dealer ignoring the situation then? i got bored after the first 5 pages of " dude, totally get a good lawyer"

They've offered a $2500 repair. The car is now with another dealer being assessed and the bill looks to be more like $30000, yes $30k!!! The right front strut is snapped in half and they are aying the whole geometries out. They now have it fully stripped. From what I can gather the liable dealer has had no further contact with the owner. The have offered the $2500 repair or nothing.

ok, thats when i would "totally be getting a good lawyer, dude."

[Jellymonster]

are the dealer ignoring the situation then? i got bored after the first 5 pages of " dude, totally get a good lawyer"

They've offered a $2500 repair. The car is now with another dealer being assessed and the bill looks to be more like $30000, yes $30k!!! The right front strut is snapped in half and they are aying the whole geometries out. They now have it fully stripped. From what I can gather the liable dealer has had no further contact with the owner. The have offered the $2500 repair or nothing.

ok, thats when i would "totally be getting a good lawyer, dude."

Like... todally...

[nickso]

They've offered a $2500 repair. The car is now with another dealer being assessed and the bill looks to be more like $30000, yes $30k!!! The right front strut is snapped in half and they are aying the whole geometries out. They now have it fully stripped. From what I can gather the liable dealer has had no further contact with the owner. The have offered the $2500 repair or nothing.

ok, thats when i would "totally be getting a good lawyer, dude."

Like... todally...

dude....yah!

[shimsheemer]

Pick up your less geometrically sound M5 and accidentally hit some sand whilst having dodgy rear tyres near the original dealership and accidentally cream your way through a quarter of their un-registered stock before luckily coming to a rest 3 yards away from the service desk. Cooly exit the car and offer them $2500 or nothing...

[steve_k]

Pick up your less geometrically sound M5 and accidentally hit some sand whilst having dodgy rear tyres near the original dealership and accidentally cream your way through a quarter of their un-registered stock before luckily coming to a rest 3 yards away from the service desk. Cooly exit the car and offer them $2500 or nothing...

................and wait in the customer waiting area for the police to turn up & take you away in a nice new(ish) skoda derv donkey.

so who's going to try it then??

[Rich_W]

Not a small knock was it.

O/T

That's the same website that had the 18 years old kill himself after being given an M5 for his birthday. I;m sure if I was a millionaire Id buy my kid a car to run around in. not sure I'd be given them a 190mph+ super saloon mind.

[nickso]

i remember that. wasn't it a beauty of a crash off an airfield or similar that resulted in his m5 hitting a big fecking tree with four up and all dead?

any offspring of mine would do well to get a 318i....even if i was loaded.

[HairyScreech]

yeah it was, 100+ off the end of a private air strip drunk.

i wasnt referring to how they actually got the cars in the first place, more to the way they behave. at the first the scream sue, and declare that he should fuck the dealers over and basically jump up and down like spoiled brats (or rich americans) before they even know whats going on.

dealer damages car! hardly crime of the century.

i cant believe some of those spoiled brats would actually sue for a brand new m5 and half a million dollars.

[TouringTash]

they do and get it.

that's how its like that over here now. US tv in the eighties early nineties.

[B7]

To be honest, I think the owner just wants to see the dealer pay for what he should. At no point has he stated he's out for all he can get. Yes there may be others on there saying it but all the way through he has stated that the dealer should be brought to task about it all. So far they've taken the p1ss out of him.

But saying all that, why shouldn't someone be compensated for all the stress, agony and time that something like this causes

[johnt0709]

The guy was a marine and a pilot - so agree that he is an enthusiast and probably 'earned' his car.

I was thinking the same at the start i.e Americans are nuts, compensation culture, spoiled brats blah blah blah, but the more you read it the angrier you get at how the dealer has treated him.

Severely tried to ride him with the offer to rectify. We'll see how it pans out......

[mattrs]

Any update on this poor sod?

[BMJG]

sounds like when my bro inlaw left his TVR for MOT ,they had to order parts for the following day and fix and get it through MOT. They were going to drop it back at his house after as he had waited few days for it and works away. They smashed it up in a different direction to where he lives did about £5,500 worth of damage to a £7,500 car. Found out the driver was a young nipper from garage should not have even been behind wheel as garage insurance covers 21 plus to drive. He got £9,000 from the garage out of there own pocket not insurance so proved they were in the wrong. shows garages are all the same

[johnt0709]

122 pages - guy still not sorted

In summary;

Customer takes car in to be serviced

Emloyee of dealer "test drives" car and damages it, by slamming into kerb

dealer refuses to take responsibility, and offers a repair worth 2500$ and a promise to repair car under table so that there will be no Carfax record

customer takes car to another dealer who assesses damage to be 30k

Insurance writes car off, but does not offer sufficient funds for a replacement car of same quality

BMW get involved verbally, promise to help negotiations, but then disappear never to be seen again

some negotiations ensue, paper work of which is posted here by unknown parties (high likelihood of it being dealer) which sound almost reasonable

Customer supplements missing paperwork with detail on clauses of deal (not so reasonable)

dealer attempts to hold customer responsible for cleaning internet of all information regarding this incident, effectively attempting to get customer to agree to pay nigh on 20k on infringement (which is unavoidable at this stage), and not removing liability in any subsequent law suit.

General outrage expressed by BMW community

BMW lose money as future M5 customers are now buying Mercedes and Porsche

[gooner1]

The Dealers GM sounds like a right piece of work and i hope
it all pans out well for the OP.

Having said that an " enthusiast " that does,nt even do his own Oil change,
or is it a case of these cars are so complicated an Oil and Brake service are
beyond most peoples capabilities
Whatever, no one deserves that kind of treatment.

[Cook318IS]

The Dealers GM sounds like a right piece of work and i hope
it all pans out well for the OP.

Having said that an " enthusiast " that does,nt even do his own Oil change,
or is it a case of these cars are so complicated an Oil and Brake service are
beyond most peoples capabilities
Whatever, no one deserves that kind of treatment.

i see it more as the fact that its a high performance car and when you come to sell a car like an m5 on, the potenial buyers may be put off by self services and other diy maintenance .

Its disgusting how bmw are treating this though.

[gooner1]

The Dealers GM sounds like a right piece of work and i hope
it all pans out well for the OP.

Having said that an " enthusiast " that does,nt even do his own Oil change,
or is it a case of these cars are so complicated an Oil and Brake service are
beyond most peoples capabilities
Whatever, no one deserves that kind of treatment.

i see it more as the fact that its a high performance car and when you come to sell a car like an m5 on, the potenial buyers may be put off by self services and other diy maintenance .

Its disgusting how bmw are treating this though.

Fair point.

[Rich_W]

i would expect BMW USA to step in at some point in the near future. Certainly if the facts are true I'd not be speaking to the Dealer anymore.

[gareth]

123 pages... err, not going to trawl through that!

Poor form from the dealer but every dealer must have a few planks working for them who will have a 'play' when nobody is looking.

As long as things are sorted financially (eg, a new M5!) then it's no big loss. I'd be a lot more upset if it was something rare like a E28 M5 as there would be far fewer options and you would then be more likely to get properly screwed.

sooooo, who's going to nab the engine from that one then?

[Felix79]

The Dealers GM sounds like a right piece of work and i hope
it all pans out well for the OP.

Having said that an " enthusiast " that does,nt even do his own Oil change,
or is it a case of these cars are so complicated an Oil and Brake service are
beyond most peoples capabilities
Whatever, no one deserves that kind of treatment.

Would be part of the cars service history. Doing it yourself would seriously damage any resale value of a car like this. With so much that can go wrong on these I would say he could void a warrenty by trying to do it himself.

[TouringTash]

I know a guy in Florida with 3 M5's in his garage as he buys a new one every few years and can't bring himself to sell any of them. His two sons and daughter also have M5's that are still his. They only see a dealer even if its for a tyre change. He's a yacht importer/agent and didn't like me pointing out that his garage is worth more than his yacht.

Most M cars goto the dealers in the US.