1986 325i new PS rack heavy as hell

[Spc1953]

Hi- just had new power steering rack done on my 86 325i. Old one leaking. Drove it home and the steering was incredibly heavy when turning to full lock both sides- turning in and parking the car was a nightmare. Felt like there was no power assist at all at when pulling it right or left. Does this mean there's something wrong with the pump? I'm wondering if I should take it back or is this stiffness normal when it's brand new? Thanks!

[Speedtouch]

Has it been bled properly? When refilling a PAS system, you are supposed to keep the fluid reservoir lid removed and turn the steering wheel lock-to-lock several times to expel trapped air, adding more fluid if necessary.

Also, check the belt tension to the PAS pump - maybe they left the belt loose or missing altogether!