Oh what a bad day

[ed325i]

My yokohama tyres turned up from mytryes.co.uk so I looked to see what garage they recommend to fit them. I phoned the garage and they said bring them down now and we can fit them. took them down with my mim alloys. Got a phone call later on saying That they have tried to fit them but couldnt get them on. When I went to pick the wheels and tyres up one of the tyres had been split where they had tried to fit it. And this is the best part they will not pay for a new tyre So I have a Ԛ£50 tyre that is no good

[Gortour]

Threaten them with trading standards and rude comments in the press. Not fitting them is one thing, damaging them for you is another. They'll have insurance.

[Chris-W]

That's outrageous! Are they a particulary odd size??

[ed325i]

I have reported them to trading standards.
They are 205/50r15's not an odd size I would say.

[Chris-W]

Then I'm afraid they are complete monkeys. Monkeys who owe you a tyre.

[dobbie82]

i can understand garages not guaranteeding cambelts etc unless you get the parts from them but a tyre is a tyre, not complicated! they are fairly low profile so are harder to put on as the tyre wall is stiffer, but they should say a) we don't have the correct machine to put them on b) we tried and failed so here is some money for your tyre try the monkeys own the road or better still c) we tore your tyre but come back tomorrow and we will have fitted a new one for you and will balance them for free for the inconvenience!

[hammoj28]

They definately owe you a tire! Its their fault.

[StuBeeDoo]

Ed.....
If you've got MiM 1900's, the tyres need to be fitted from the back of the wheel. Did the monkeys realise that?? Probably not - doesn't sound like it.
It's all to do with the well in the rim being ar5e-about-face.
HTH
Stuart.

ps. In my experience, buying tyres off the internet is a waste of time, unless you know your tyre fitter really well and can get him to fit them for you very cheaply. Most tyre places 'round here charge anything up to Ԛ£10+VAT per wheel to fit tyres that were bought elsewhere.
Then your cheap tyres aren't cheap anymore.

[ed325i]

It's all to do with the well in the rim being ar5e-about-face.

I didnt know that you do know your mims

Then your cheap tyres aren't cheap anymore.

Well it could turn out to cost alot more.

[gooner1]

Dont matter if they go on arse about face,sideways or inside out.They accepted the job and should
lay out for another tyre. Cheeky monkeys.

[Gortour]

Small Claims Court. Invite the press. They may even pay you for the story....

[jon_pure_british]

i got a mate who charges me Ԛ£1.50 to take a tyre off and put another on, regardless where the new tyre came from.

they owe you a tyre and some scrot sucking

[StuBeeDoo]

Dont matter if they go on arse about face,sideways or inside out.They accepted the job and should
lay out for another tyre. Cheeky monkeys.

Verrrrry true!
Thing is, a lot of these places think they know what they're doing but they don't. Anything older than 1995 and they're stumped.
Reverse rims are real old school.

[stE30w]

If you've got MiM 1900's, the tyres need to be fitted rom the back of the wheel. Did the monkeys realise that?? Probably not - doesn't sound like it.
It's all to do with the well in the rim being ar5e-about-face.

yep this is how they have fooked yer tyre

there are a few wheels out there like this because of the dish and offset etc

they really have to give you a tyre,if they dont,that is just pure bollox,because in the end it aint going to cost them 50 quid is it and i`m sure they dont want less customers when you tell your mates and they tell their mates etc etc what a crap service they have!

[StuBeeDoo]

If you've got MiM 1900's, the tyres need to be fitted rom the back of the wheel. Did the monkeys realise that?? Probably not - doesn't sound like it.
It's all to do with the well in the rim being ar5e-about-face.

yep this is how they have fooked yer tyre

there are a few wheels out there like this because of the dish and offset etc

they really have to give you a tyre,if they dont,that is just pure bollox,because in the end it aint going to cost them 50 quid is it and i`m sure they dont want less customers when you tell your mates and they tell their mates etc etc what a crap service they have!

Just thought.....
Have they damaged the lip on the outside of the rim in the attempt to get the tyre on?? If they have, you'll want all four rims refurbed, won't you?
Tell them you want a replacement tyre and then take the rims elsewhere to have them fitted.
Then bad-mouth the muppets all 'round town.

[jon_pure_british]

word of mouth against a companys reputation and service basically means that the company will lose almost all of their customers, people really do listen and take note when it comes to things like this.

[e36boy]

I cant believe this mate, The complete muppets. You've donr right in reporting them though, I hope the outcome is good for you.

[ed325i]

Have they damaged the lip on the outside of the rim in the attempt to get the tyre on??

No the rim looks ok.

If they dont give me a new one I will go to the local new paper. I have given them until thursday to sort it out.

[StuBeeDoo]

I will go to the local new paper.

Much as I loathe the reptiles of the press and won't usually give them the time of day, that does usually get the right result.
I've had to (grudgingly) resort to it a couple of times.

Good luck Ed, I hope you get it sorted reasonably amicably.

As they were recommended by MyTyres, it might be a good idea to give them the heads-up too.

[SPADGE]

The manager of where you went to have the tyres fitted would of been wearing a tyre for a fuggin necklace if it were me
Its their fault and they have to replace anything damaged by them!

[E30BeemerLad]

did you pay for the fitting by credit card separately? or did you pay for the whole service including fitting by credit card?

If so get onto them and they will also sort out the retailers/ fitters as they will withhold payment or take other action, perhaps give you a refund

[he30]

Don't accept that bollocks, give them to the end of the week to sort it out or take them to the small claims court, it won't cost you anything but will them, fuck them!!!

[Sooty]

Hey Newbie.....
Have a word with yourself m8 & sort out your sig pic please

I believe it's supposed to be 80x80 not 800x800 !!!!!!!!

[Cotty]

Don't accept that bollocks, give them to the end of the week to sort it out or take them to the small claims court, it won't cost you anything but will them, **** them!!!

Kill the avatar please

[ed325i]

I went down to see the manager again and he has finally give me the money to replace the tyre
The new tyre is going to be fitted monday and not by them.

[Davenotouring]

Ed, out of interest which garage is this.

We deal with almost all local garages through work...

PM if you'd prefer.

Glad you got it sorted anyway.

[ed325i]

Its Auto Quick in shelford.

[StuBeeDoo]

Glad you're getting sorted Ed.
Might not be a bad idea to "remind" the Dudes at the place where you're having the tyres fitted that the 1900's are reverse rims.
Cheers
Stuart.

[gareth]

that's harsh! i know some tyres can be tricky but they're hardly 255/25/19's or something mad are they?!!!!

my loca kqik fit is actually really good as the blokes in there are total car nuts without exception so they look after anything good!

also costs me a tenner to get a 4 wheel laser track and a fiver for a tyre fit and balance (or Ԛ£15 for 4!!!!)

that's the bexhill on sea, east sussex branch by the way.

[Davenotouring]

Suprised about that, Autoquick seem like a good garage. Paul is the guy I speak to there, and he always seems to appreciate favours we do, and I thought he'd be the same the other way round. Maybe you were speaking to someone else there, and he sorted it out?

Oh well, if you need tyres fitting or stuff like that, gimme a shout.