Computer experts required!

Sun Sep 24, 2006 10:44 am

Bit OT, but E30 related in that I need this to help you lot!
As some of you may know, I've recently had a computer failure because of a furbarred hard drive. Most things are back to normal now, but I can't install my ETK.
My computer - Tis(D:) - Win95 - BMW - TIS - SETUP works OK, but setup only starts if I right click, and then double left click on open.
I then get a language selection box, select English, then a brief box about Wizards.
Short while afterwards I get a pop up, headed "Severe"
Setup dll:D:\Win95\BMW\TIS\instlib.dll can not be loaded!
Aborting setup.

Anyone help?

Sun Sep 24, 2006 11:38 am

I work as a PC Doctor. I may be able to help

What operating system do you have? This pop-up box that says "Severe" - does it just say that or something else? If it gives you an error code, look it up on Microsoft knowledgebase - http://support.microsoft.com/search/?adv=1

Are you having problems installing any other programs?

Sun Sep 24, 2006 12:11 pm

Sorry, meant to say Windows XP proffesional. The pop up box has "severe" in the blue strip at the top.
No error code - only other thing in the box is the red circle with a white X.
I'm being dragged off to a wedding party in about five minutes, so won't be online again till this evening.
Thanks for the offer of help!

Sun Sep 24, 2006 12:15 pm

Brian, my number's in the Admin/Mod list post. Give me a shout when you get back mate, and we'll try and work this one out.

Sun Sep 24, 2006 12:16 pm

Bit extra: The blue strip also has the red square "close" icon with a white cross, and the message part also has a rectangular click on box with OK in it.

Sun Sep 24, 2006 2:39 pm

I had the same thing when trying to install it after i'd switched to XP and never got to the bottom of it and gave up.
I eventualy got it working again (about a year later) and the only difference i can think of was that i was trying to install it on a partition that was formatted as FAT32 and not NTFS on the hard drive.
Other than that i was stumped

sorry.

Sun Sep 24, 2006 6:57 pm

might not solve the problem. however, tried to install on xp pro and it came up with the same error messages as yourself. gave it a go on another pc in the house runing xp home and it works. thats the only diffrence i can think of between the two. never bothered trying again and to be honest would not know where to start

Al

Sun Sep 24, 2006 11:16 pm

aled328 wrote:might not solve the problem. however, tried to install on xp pro and it came up with the same error messages as yourself. gave it a go on another pc in the house runing xp home and it works. thats the only diffrence i can think of between the two. never bothered trying again and to be honest would not know where to start

Al

Before the big crash, my computer was running XP home as well, and I don't recall any problems installing the TIS/ETK on that.

Sun Sep 24, 2006 11:25 pm

Brian

look at point 3 in

http://www.techbuilder.org/recipes/59201471

this guy seems to talk sense (to geeks like me anyway)

it's interesting that Martinaston had a problem with FAT32 vs NTFS... but which way round?

Sun Sep 24, 2006 11:49 pm

Had a look at this. My file system is NTFS (Not that I've got a clue what that means).

Mon Sep 25, 2006 10:47 am

hi, just had a look at both my pc's and they are both running NTFS. somthing else that I thought it could have been at the time was the language the actual pc is running in to begin with. the pc that it does not run on is running windows xp pro in welsh !!!

( don't ask lol )

sorry not to be much more help than that.

I bet it could be a home vs pro thing though?

Al

Mon Sep 25, 2006 10:54 am

ok brian take your multimeter and throw it out the window.... dont bother tracing the wire between the flux capacitor and ecu......... he he.

windows xp and old software sucks.... a few of my old school games dont install on xp and it sucks !

there are emulators i think you can download and also i think you can specify xp to run in windows 98 mode ??

Mon Sep 25, 2006 1:02 pm

With these TIS / ETK cd's - arent you supposed to copy everything to the hard-drive

Mon Sep 25, 2006 1:08 pm

i had that problem put windows disk in clicked repair rather then install job done

Mon Sep 25, 2006 1:33 pm

Brian,

Try the program compatibilty test.

Start-Programs-Accessories-Program Compatibilty Wizard

Regards

Z

Mon Sep 25, 2006 4:42 pm

what exactly were you trying to do before it gave the message?

Mon Sep 25, 2006 6:24 pm

the only difference i have found with home/professional is professional has more enhanced networking facilities than home has. thats it!

Mon Sep 25, 2006 11:33 pm

_Slyder_ wrote:what exactly were you trying to do before it gave the message?

Install the TIS disc, prior to installing the ETK.
TIS was in the D drive, had followed the instructions on thr "read me" file, and had just started on the on screen prompts.
As an experiment, I put the TIS disc in a laptop running ME. This insisted it was an audio CD, and I couldn't even start the installation.

Mon Sep 25, 2006 11:46 pm

xedman wrote:Brian,

Try the program compatibilty test.

Start-Programs-Accessories-Program Compatibilty Wizard

Regards

Z

Followed through this. Kept asking questions that I don't understand, but it ended up in the same message.

Tue Sep 26, 2006 10:09 am

All my HD's are NTFS and my ETK runs/installs fine.

Andrew