count me in......

It'll be handed over to the company that does customer service for Audi and VW (who have just apparently cancelled their agreements with said company....!)

It will be based in Rotherham and the company apparently also handle calls for O2 and Samsung...!

The complaints/customer service staff that are in BMW's Head Office - ie the folk you ring up.

They are being outsourced to a external company who will pretend they are BMW.

Just wondered if anyone had a point of view on BMW's own customers services not being operated by BMW in the not to near distant future?

Comments welcomed folks

Hi Paul

Tried to call you but "gareth" wasn't able to connect me through

do you have an email address I can use?

Hi Paul

Part number 51461905393 is the wrong part, its a completely different shape, size and fitment.

If it helps S-Gate/webETK shows the incorrect part.

Thanks

Drew

Hi Paul

Do you include any discount on orders for BMW staff members?

Thanks

Drew

Anyone have a "c" shape clip (BMW part number 51.46.1.887.130) at all?

Apparently BMW changed the part sometime in 2001 and I'm having trouble to finding one.

Any chance anyone can help?