Euro car parts + 318 iS Exhaust, utter confusion.

[tomstickland]

Visit no - event
1 - ordered exhaust for 318iS
2 - collected exhaust
3 - returned exhaust because it was for 318i, picked up 318iS exhaust
4 - returned centre section because it was for catalytic models, meanwhile bought correct part from BMW

3 months later back box failed at join to centre section

5-returned back box
6-arrived to pick up replacement, but it was for the 318i
7-arrived to pick up replacement for 318iS, but it was wrong part
8-arrived to pick up replacement after phoning to check, but it was the wrong part

I've just had a look at their website and
Original part they provided was

EAGLE n/a 705110371 Rear Exhaust Box BMW
Rear Box (BMW E30 : 318i - M40 01/09/1987 - 01/04/1991)
Rear Box (BMW E30 : 318i Touring - M40 01/09/1987 - 01/09/1994)
Rear Box (BMW E30 : 318iC - M40 01/10/1990 - 01/04/1993)

Backbox for 318iS

EBERSPACHE n/a 705111730 Rear Exhaust Box BMW
Rear box

Now, the drawing on their computer system shows the correct part, but the actual part looks different (no box silencer at the start).

TBH, I'm so bored of it now that I'm going to go and buy the backbox from BMW. ECP also told me that they could find no record of the backbox I returned. I've just looked through my receipts and it looks like they credited me for the complete system when I returned the centre section, so maybe it was a free back box. Either way, utter confusion.

[zimmerbimmer1]

pm me your details will give good price for genuine back box delivered as well (jut hope its not longer than 2.25 metres)

[tomstickland]

I've just had a look at my online banking.

Originally charged £267.03 for a load of parts inc the exhaust.
Refunded £134.68 for the returned exhaust.

Then charged £324.47 and refunded £186.31 a day or so later. So that's £138.16. For a backbox, though there might have been some other parts. I was desparate at the time (MOT) and then binned some receipts, big mistake!

[Gwynleym10]

IS have three box's, mine originally came with the rear box and center box all in one pipe! Nightmare.. My centre box went, so I just cut it and used a genuine bmw joiner thing to join a 3 part system to my 2 part one.

Useless information for your case I think..

[tomstickland]

Aha, I've ecountered the 3 part problem too. BMW explained it to me. It appears that they changed over to a combined 1&2 section at some point. Either way, I now have the correct BMW 1&2 sections. The backbox I had fitted fine too. If only Euro car parts could replicate it I'd be happy.

I've done 2 weeks without a backbox now.

[kevin316i]

Bosal supply an exhaust for the 318is which contains the middle and back box. Not going to be as good quality as an original system, but it should be more straightforward to get your hands on one.

tomstickland,
I assume you're not driving around like that?

[tomstickland]

Sounds good, yes!

[Gwynleym10]

Bosal supply an exhaust for the 318is which contains the middle and back box. Not going to be as good quality as an original system, but it should be more straightforward to get your hands on one.

tomstickland,
I assume you're not driving around like that?

Wahoo for driving around like that...


Don't Bosal make BMW ones?

[tomtomiS]

they sound f ing loud like that, mine is minus the middle and rear box as im doing the prop bearing. had to "demonstrate" how loud it was to the missus the other day....

[murran]

ahhh, euro car parts i love them so......... they dont know thier arseole from their earole!!

[murran]

"can i have the price of of some front discs for my 89 320i touring?"
"derrrrrrrr, is that 6 or 8 stud wheels?"

[Bob_S]

I go to BMW for this exact reason plus it was cheaper from BMW for the part anyway

[tomstickland]

Well, I'm going to try and get some sense from them on the phone today. It looks like the back box cost me £138. I've got to get a refund of some sort, or the same part again.

[TOFTY]

murran

i bet i could find your ass with my boot

[dannyboy759]

Eurocar parts done this with me for the same car even though i gave them the chassis number.
Ordered a 318is exhaust and got one for a 318i.
Same with the brake discs bought ones for a 325 returned them under warrenty and they refunded me for 316/8 discs!!!

[TOFTY]

euro dont do the 318is exhaust

[tomstickland]

They did when I went there 3 months ago. They also show the exhaust on their website. See my first post. The backbox fitted fine.

However, I would just like my money back now.

I've phoned them twice today, no real progress apart from them phoning London to see which part they really need.

[TOFTY]

we did it years ago but no longer do ! so god knows what u have been supplied with!? i have an is myself and i know we dont do it!

[tomstickland]

It needs to be removed from the website then!

I've just phoned them an explained that I can cope with the failure and the lack of replacement, but please just either provide a part or refund me. I really need to be getting on with this.

Anyway, the chap was quite helpful and understanding so hopefully something will happen.

[TOFTY]

you cant get it from euro so just get your money back . which branch you dealing with?

[tomstickland]

Well, I've been asking for my money back for a few days now. At least today they ackowledged that the system showed me paying £138 for the back box.

Bristol branch.

[Bob_S]

walk in and start shouting at them.. usually works in my local store full of useless grumpy bastards who arent at all helpful and will sell you anything if it looks vaguely right

[tomstickland]

I'm not bothering going round there. I'm just going to conduct a telephone campaign until I get some progress.

[TOFTY]

walk in and start shouting at them.. usually works in my local store full of useless grumpy bastards who arent at all helpful and will sell you anything if it looks vaguely right

wont get you anywhere shouting!

any probs getting a result just call me and i will call them.

[tomstickland]

Thanks.
I'll give them the benefit of the doubt for tomorrow, but if no progress by the evening I'll be putting more pressure on.

[Bob_S]

has done the last 3 times mate this is chester branch, full of inbreds!